How to Change Abandoned Cart Emails and Settings

How to Change Abandoned Cart Emails and Settings

To change abandoned cart emails and settings, log in to your backend.
On the left bar, click "Abandoned Cart" > "Settings."




You can find Abandoned Cart Settings on the top right of the abandoned cart tab.
There are 2 sections on the Abandoned Cart Settings.


1. General

Allows you to enable/ disable auto emails to be sent out whenever one of these leads is received and change the time frame after the system determines that a customer most likely closed the tab without booking.




Email Scheduling

Here is where you can change abandoned cart emails. You can find 3 editable email templates here and set a time after each email is sent out.




By clicking 1 template, you can change your existing abandoned cart email. You can change the content of the email, including:

  • Subject
  • Title
  • Top Message
  • Bottom Message




Note: Every time you make a change in each section or template, do not forget to click the "SAVE" button.

The image below shows how the sections look in the actual email.


Click here for more information about Abandoned Cart settings.

If you have issues or are unsure how to change abandoned cart emails and settings, reach out to us, and we will help you change them.

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