Bookings
You have Your First Booking - Now What's Next?
Follow these simple steps and you won't have any problems. Step 1: Confirm the Job Make sure that you have a team that can do the job at the date, time and location that the customer requested/booked. Once a booking is successful, our system will ...
How to Add Special Instructions or Notes for my Staff?
To add special instructions or notes for your staff, log in to your backend. On the left bar, click on "Bookings". Select the booking that you need to add special instructions to. Scroll down and go to Notes section. Type in your special instructions ...
How to Link My Bookings to My Google Calendar?
You can link your bookings to your Google calendar and your team's Google calendar. Note: We update Google calendar with changes from your backend system, however, we do NOT update your backend system if you make changes to the bookings in Google ...
How to Make Price Adjustments to Bookings?
You can adjust the price of a booking for unforeseen expenses or last-minute discounts. For example, your team may have spent more time on the job than expected, resulting in an additional charge; alternatively maybe you were running late and wanted ...
How to Set a Minimum Booking Notice?
If you don't want your customers to book last-minute appointments, you can set a minimum number of hours/days before the Service time that a booking can be created. Example: Customers cannot create a booking less than 24 hours before the service ...
How to Cancel a Recurring Booking?
When you try to cancel a booking that is part of a recurring series, the system will ask if it should cancel: This booking only (the booking being edited) This and all following bookings To do this, log in to your backend. On the left bar, click on ...
How to Cancel My Customer's Booking?
To cancel your customer's booking, log in to your backend. On the left bar, click on "Bookings". Select the booking that you wish to cancel. On the Summary field, click on "Cancel Booking" button. A confirmation dialog box will pop up, click on ...